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System for Pension Administration Raksha

Ministry of Defence has implemented SPARSH (System for Pension Administration Raksha)

  •  An integrated system for automation of sanction and disbursement of defence pension.
  • It is  web-based system processes pension claims and credits pension directly into the bank accounts of defence pensioners without relying on any external intermediary.
  • A Pensioner Portal is available for pensioners to view their pension related information, access services and register complaints for redressal of grievances, if any, relating to their pension matters.

 

  • SPARSH envisages establishment of Service Centres to provide last mile connectivity to pensioners who may be unable to directly access the SPARSH portal for any reason.


  • In addition to several offices of the Defence Accounts Department, which are already functioning as Service Centres for pensioners, the two largest banks dealing with defence pensioners – State Bank of India (SBI) and Punjab National Bank (PNB) – have been co-opted as Service Centres.

Source: AIR & PIB


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